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The Pleasant Groom Lytham

A Warm Welcome to The Pleasant Groom, where we believe that a grooming session should be a truly special experience for your beloved dog. Our mission is to ensure every canine not only looks impeccable but also leaves feeling refreshed, cherished, and completely at ease. We've created a serene environment and a personalized approach that sets us apart. Building Confidence Through Transparency Building client trust begins with unwavering transparency. Our salon is intentionally designed with large, shop windows, providing a clear view of our working environment at all times. This open concept allows you to witness the gentle care and professional handling your dog receives. We acknowledge the realities of working with animals; some dogs, especially those new to grooming or with nervous temperaments, may exhibit signs of stress, including being vocal or unsettled. We approach these moments with professional behavioural acclimation techniques and specialised, low-stress equipment. Our team is trained to recognize subtle cues and respond with immediate, compassionate intervention, ensuring that while the sounds of our work are often present, the emotional environment remains calm and focused on minimizing your dog’s anxiety. Our Team and Bespoke Expertise The quality of our service is defined by the skill and collaborative spirit of our team. Leigh-Stacie (Owner/Overseer): Dedicated to overseeing every procedural and environmental detail, ensuring a consistently safe and exceptional standard of care. Our Skilled Groomers (Emma & Beckie): Our independent professionals possess diverse styling techniques and expert handling skills. This collective experience ensures we can meet the needs of nearly every breed and coat type, allowing us to select the approach best suited for your dog. Our independent grooming assistant, Taylor, provides crucial, vigilant support, contributing to a secure and efficient process. Our resident dogs, Fallon (Siberian Husky) and Esmeralda (Poodle), contribute to the relaxed atmosphere. Our Philosophy: Comfort Over Constraint It is essential to understand that we practice pet grooming, where well-being is paramount, rather than adhering to the rigid, often stressful standards of competitive show grooming. We always strive for a result that makes your dog look and feel magnificent. However, we ask for your understanding that dogs, much like people, can have an off day. If your dog shows signs of extreme fatigue, fear, or distress, we will never pressure them to complete a purely aesthetic requirement. In these situations, we will prioritize stopping the session to ensure their emotional and physical health remains intact. We believe in extending grace to both the dog and the groomer, acknowledging that sometimes a less-than-perfect finish is the responsible, professional choice. Every appointment begins with a personal consultation to ensure we understand your dog's unique needs, coat condition, and temperament. This bespoke approach allows us to deliver a tailored, stress-minimizing service and provide a clear, transparent pricing structure. We look forward to partnering with you to provide the finest care for your companion at The Pleasant Groom.

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Services

An Important Update and Commitment to Quality from The Pleasant Groom Lytham 🐾 Dear Valued Clients, At The Pleasant Groom Lytham, we know your canine companion is an important part of your family. That's why we are dedicated to providing them with an exceptional grooming experience built on skill and exceptional care. We offer a calm and comfortable space where your dog receives personalised attention from our skilled stylists. Our services go beyond just aesthetics; they include gentle bathing, conditioning, and precise styling, all performed with the utmost care to ensure they leave our salon looking and feeling their absolute best. We are focused entirely on your pet's well-being and exceptional results. Maintaining Our High Standards To ensure we can continue delivering this high standard of care and the quality products you and your beloved pet deserve, we are implementing a slight adjustment to our service prices, effective October 18th 2025. This decision comes after careful consideration. Like many businesses, the costs of running our salon have continued to rise significantly across the board from utilities to the professional-grade shampoos, conditioners, and specialized tools we use every day. This necessary increase allows us to maintain the quality of our work and continue investing in the best for your cherished companion. We are incredibly grateful for your continued support and loyalty. Your trust in us means the world, and it is our priority to deliver exceptional service every single time. Thank you for your understanding and for being such a valued part of The Pleasant Groom Lytham community. Warmly, The Team at The Pleasant Groom Lytham All prices below start FROM additional fees will apply : .............................................................................................. Small ( Small Maltese, Micro Breeds ) Puppy Groom £30, Bath and Brush £32, ( Short Haired) Mini Groom £40, Full Groom £50. Half Body Hand Stripping £75, Full Body Hand Stripping £85. .............................................................................................. Medium ( Small Doodle Mixes, Toy Poodle, Miniature Schnauzer, Standard Yorkie) Puppy Groom £30, Bath and Brush £35, ( Short Haired) Mini Groom £47, Full Groom £56. Half Body Hand Stripping £81, Full Body Hand Stripping £91. .............................................................................................. Large (Labrador, Border Collie, Husky) Puppy Groom £35, Bath and Brush £45, ( Short Haired ) Mini Groom £53, Full Groom £62. Half Body Hand Stripping £87, Full Body Hand Stripping £97. .............................................................................................. X-Large (Saint Bernard, Standard poodle, Malamute, Giant Schnauzer) Puppy Groom £40+, Bath and Brush £55+, ( Short Haired) Mini Groom £70+, Full Groom £80+, Half Body Hand Stripping £105+, Full Body Hand Stripping £115+. .............................................................................................. Additional fees will apply please read T&Cs....

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    Full Groom Service

    A Full Groom service offers a luxurious, comprehensive package that ensures your dog is impeccably maintained: it starts with a rejuvenating shampoo bath and conditioner, followed by expert high-velocity drying. The core of the service is a custom, precise full-body haircut (using clippers and shears) to achieve the perfect style. Crucial comfort enhancements like nail trimming, ear cleaning, and paw pad tidying are always included. This signature service starts from a base price, and you can easily upgrade with add-ons (like specialized de-shedding or teeth cleaning) for a truly tailored experience.

    GBP50

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    Mini Groom Service

    A Mini Groom (or "Tidy Up") is a streamlined service designed for essential maintenance between full grooming appointments; it typically includes a shampoo bath and full drying, followed by crucial comfort and cosmetic tidying of the face, feet, and sanitary areas, along with nail trimming and ear cleaning. This focused service starts from a base price, with optional add-ons (like teeth cleaning or deep conditioning treatments) available to boost their routine maintenance

    GBP40

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    Bath and Brush Service

    A Bath and Brush service is the foundational cleaning package, designed to refresh your dog's coat without changing its length: it includes a deep-cleansing shampoo bath and conditioning rinse, a thorough towel and high-velocity drying session, followed by a complete brush-out to remove loose undercoat and surface tangles. This service starts from a base price, with optional add-ons (like de-shedding treatments or teeth cleaning) available to elevate their routine clean.

    GBP32

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    Puppy Introduction Service

    A Puppy Introduction service is a specialized, gentle session designed to familiarize young dogs (under six months) with the sights, sounds, and sensations of grooming in a stress-free environment: it features a warm, short shampoo bath, gentle drying, nail clipping, and light tidying of the face, feet, and sanitary areas. This positive foundation service starts from a special introductory price, with optional add-ons (like a soothing paw balm or first-time teeth cleaning) available to enhance their initial experience.

    GBP30

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    Half Body Hand Stripping Service

    A Half-Body Hand Stripping service provides the precision of a saddle and face strip combined with the full pampering package: it includes the strategic, manual plucking of dead hair from the back (saddle) and head/ears to maintain a wire coat's texture, immediately followed by a Full Groom—encompassing a shampoo bath, blow-dry, comprehensive trimming of the remaining furnishings (legs, belly), nail care, and ear cleaning. This specialized service starts from a premium base price, with optional add-ons (like teeth cleaning or deep conditioning treatments) available for complete, tailored care.

    GBP80

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    Full Body Hand Stripping Service

    A Full Body Hand Stripping service is the highest level of specialized grooming, specifically for maintaining the harsh, wiry texture and vibrant color of coats on certain breeds. This service involves the manual plucking of dead guard hairs from the entire body to stimulate new, healthy growth, which is then immediately followed by a Full Groom—including a cleansing bath, full drying, precise trimming of all furnishings (legs, beard, etc.), and comfort care (nails and ears). This expert service starts from a premium base price, with optional add-ons (like teeth cleaning or deep conditioning treatments) available for complete, custom maintenance.

    GBP85

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    Emmi-Pet Teeth Cleaning Service

    An Emmi-Pet Ultrasonic Teeth Cleaning First Appointment is a dedicated initial session focused solely on your dog's oral hygiene using specialized ultrasound technology. Upon arrival, the service begins with a concise 5–10 minute consultation to assess your dog's mouth, discuss their history, and set expectations for the cleaning. The price of this first appointment includes the cost of your dog's own personal Emmi-Pet ultrasonic toothbrush head, which is then dedicated only to them for future use. Subsequent top-up maintenance appointments are priced at £35.

    GBP45

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    Add On Services

    Add-on services address specific needs outside the standard groom and incur an extra fee due to time, risk, or specialized products: Add-On Service - Groomer Action & Justification - Matt Removal Gently picking or safely clipping tight knots. (Extra time, causes tool wear.)Flea Treatment: Bathing with specialized shampoo and deep sanitization of the salon. (Biohazard risk, specialty products, requires extra cleaning time.)De-Shedding: Using specialized products/tools to remove dead undercoat. (Requires extra time, specialized supplies.) Nail Clipping (Stand-alone)Trimming nails only. (Quick, essential maintenance outside of a Mini or Full groom.)Behaviour Extra Time Dedicating extra minutes for nervous/reactive dogs. (Ensures welfare, requires extra groomer time and patience.)

    GBP15


Our Team

Meet our experienced team of groomers.

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Leigh-Stacie Robinson

Owner

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Beckie Harrison

(Independent)EMMI-PET TOOTH CLEANER

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Emma Palmer

( Independent ) GROOMER

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Taylor

(Independent Groomers Assistant)

Testimonials

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Facebook page reviews

Frankie Hearty

Both my pups have been groomed by Leigh for over a year now and honestly we wouldn’t go anywhere else! Having malamutes means a lot of upkeep with their fur and Leigh always makes them look beautiful and clean and she does an amazing job at getting their undercoat out. Simba and Nala absolutely love going to see her and she always shows them lots of love and attention. They would both 100% recommend her and so would we!

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Facebook page reviews

Emma Craig

Leigh always does an amazing job grooming Bruce. He’s not the easiest having a double coat but he looks fantastic when she has worked her wonders. Highly recommended 5*

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Facebook page reviews

Carol

Wow … I am so happy to have found leigh .. I have a border collie who hates being groomed and I have struggled to find someone to take him on because he has issues with noises and really doesn't like the clippers or hairdryer .. Leigh today was wonderful .. she made him feel comfortable before even attempting to groom him .. there was no time scale and went at max pace .. I was sent photos n videos throughout his time there which has never happened before .. he was really happy when I collected him normally pulling me out of the gate but he was happy to stay and play with the ball .. I would totally recommend Leigh to groom ur dog .. not only was he happy he looks and smells wounderful 😊😊😊😊😊😊😊 two very happy customers 😊😊

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Facebook page reviews

Karen

Thankyou Leigh -Stacie Marley and flossy looked amazing it was there first time at a groomers and enjoyed every minute would highly recommend and will definitely take them again they looked gorgeous there mummy is going today to be pampered as Irish red setters need to be done quite often so happy I have finally found Leigh -Stacie groomers first class friendly service

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( Google Review) five star

Rayna Kay

Took my dog Daisy here yesterday and she came home a well groomed dog. Great job done on her and it was just what I asked for. Already booked next appointment. Please we have a great groomer and is local. Thank you.

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( Google Review) five star

Antonia Hollis

Amazing place my Dog loves going there and owner is amazing too

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Facebook review (on photo)

Alison Hocking

I haven’t learnt how to do reviews yet but I just want to say to anyone scrolling that I have 3 doodles and a maltipoo and I try and groom them myself as I am so fussy as my mutts are holistic and predominantly raw fed. I can honestly say the attention to detail and time taken to meet my wish’s and the results are the best I’ve ever seen from other groomers or definitely from my ones! I’ve already booked to come back Thank you Pleasant Groom 😀

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Facebook review (on photo)

Julie Schofield

Thanks Leigh for a wonderful groom of Dolly, I can't believe the fur that came off 😲 she looks gorgeous and hasnt stopped running around 🤣she must feel great! The salon looks great and lovely to meet gorgeous Fallon too. Hope all goes well moving forward, I'm sure you'll take off here in Lytham. Thanks again, love Dolly 🐾 X

Contact Us

Find Us

The Pleasant Groom
The Pleasant Groom Pet Groomers
Unit 2 Pleasant Court
North Clifton Street
Lytham St Annes
FY8 5FN

Opening Hours

  • Mon09:00 - 17:00
  • Tues09:00 - 17:00
  • Wed09:00 - 17:00
  • Thur09:00 - 17:00
  • Fri(Closed)
  • Sat09:00 - 17:00
  • Sun09:00 - 17:00

Terms and Conditions

Terms and Conditions

Grooming Process
The Pleasant Groom Pet Groomers will take all reasonable care to ensure the safety and well-being of your dog during the grooming process.

There may be some circumstances, when the groomer may be unable to complete the groom as requested such as excessive matting, aggressive behaviour or medical issues arising during the grooming process. In such cases, the Pleasant Groom Pet Groomers will contact you to discuss options and any additional charges that may apply.
You, understand that even with the upmost care, minor nicks or scratches may occur during grooming. Particularly with matted fur or dogs that are restless.

The Pleasant Groom Pet Groomers and its associates will not be held responsible for any loss of personal items during the appointment. Whilst every care is taken with the pets when being groomed, any pet left within the Pleasant Groom Pet Groomers is left entirely at the owner’s risk.
You must inform the groomer of any medical conditions and may be asked for a letter from your vet stating your pet is healthy to be groomed before the groom is carried out.

Matting
I / We understand that Matt (short for “matted fur”) refers to tangled clumps of fur in a dog’s coat. These occur when loose fur gets wrapped around itself and traps more fur over time. Here is what mats can do to a dog’s coat. 
It can result in:
Discomfort and Pain: Mats can pull on a dog’s skin, causing irritation and pain. 
Skin Problems: Mats trap moisture and prevent air circulation, creating a breeding ground for bacteria and fungus which can lead to infections underneath, which could be raw and inflamed. Matted coats will not dry properly and can lead to rotting fur and skin. Due to matting, your dog’s hair might need to be shaved extremely short to the skin. This may show signs of skin irritations and sores which has been caused by the matting and continually wet undercoat and dirty coat. 
Hidden Issues: Mats can hide fleas, ticks, maggot’s, grass seeds and other skin problems making it harder to diagnose and treat them. 
Body Heat Regulation Issues: A thick matted coat can make it difficult for a dog to regulate its body temperature, especially in hot weather.
The grooming required will be to ensure your pet is as comfortable as possible and ensure that your pet’s grooming experience is as stress free as possible. Due to the condition of your dog’s coat, it may be determined that the kindest and most humane option is to remove the dogs coat completely. This will be a short clip, removing all the matting. Where feasible, we will work to de-mat/ brush out the dog’s coat, but only when it would not cause excessive pain and suffering to attempt to do so.
As Groomers we follow The Animal Welfare Act (2006), which applies directly to matted fur situations. 
Protection from Suffering: The Act states animals must be protected from pain, injury, suffering, and disease (Section 5). Since matted fur can cause discomfort, pain, and even skin infections, it falls under this protection. 
Groomers’ Responsibility: Under the Act, groomers cannot perform procedures that cause unnecessary suffering. This includes spending hours painfully de-matting a severely neglected coat. 
Shaving Might Be Necessary: If the matting is severe, the most humane option according to the Act might be to shave the coat entirely, even if the owner prefers otherwise. 
Animal Welfare: The Act prioritizes the animal’s well-being. This means groomers may refuse service or recommend veterinary intervention for extreme matting cases
There is a strong chance that your pets skin will become irritated during the clipping process. We will use a sensitive shampoo to help soothe any irritation that may occur. The matted hair rest tightly against the skin, the only way of removing mats is to use a short blade to clip between the skin and the mats.
Your dog might be nicked and cut due to having to work so closely to the skin to remove the matted coat. We will be incredibly careful, but the possibility of injury does exist. Understanding these risks and by signing our check in form, The Pleasant Groom Pet Groomers is authorized to proceed with the de-matting process.
We will be happy to show you how to care for your pet’s coat so that matting does not re-occur. We will also be happy to recommend the best equipment for you to use.
By completing our release form you hereby release The Pleasant Groom pet groomers any liability associated with the above-mentioned process and any/all medical problems that may be uncovered and/or occur during the stripping and de-matting process. Should your pet need veterinary care after or during the process, you agree to pay any/all associated veterinary fees. A charge for the removal of matts will be added to your fee starting from £20 due to the extra time and wear on our equipment.

Pregnant
I / we understand there are several reasons why grooming a pregnant dog might not be the best idea. Pets which are pregnant will not be accepted. The groomer has the right to refuse the groom if a dog is in season or has recently been mated. 
This can cause Stress: Pregnancy can be stressful for dogs, and the unfamiliar environment, handling, and noises at a groomer’s can add to that stress. This stress can be harmful to both the mother and the puppies. 
Limited Techniques: Groomers typically use restraint straps and some equipment like high-powered dryers that aren’t safe for pregnant dogs. This limits what they can effectively do during a grooming session.
Unpredictable Behaviour: Hormonal changes during pregnancy can make a dog act differently. They might be more irritable or anxious, making grooming difficult and potentially risky for both the dog and the groomer. 
New Products: Groomers often use shampoos, conditioners, and other products that may not be safe for pregnant dogs. It is best to avoid introducing anything new during pregnancy unless your vet specifically approves it.

Please ensure that your pet has been given the opportunity to be relieved before they enter the grooming salon. This will ensure that they get the maximum enjoyment out of their groom. Please do not feed your pet within 30 minutes prior to their appointment. All customers are responsible for keeping their pet up to date with their vaccinations.

I / we understand that its recommend puppies wait two weeks after their second vaccination before booking a puppy groom.

I / We understand that The Pleasant Groom Pet Groomers will not groom any dog that has been microchipped within the last 24 hours.

I / We understand that The Pleasant Groom Pet Groomers and grooming team have the right to refuse to groom any pet without reason. The grooming team have the right to cancel a groom if it would affect the pet’s welfare to continue or there is a risk of injury to the grooming team.

The Pleasant Groom Pet Groomers and grooming team will not groom any dog that is, or is crossed with, any of the dogs within the Dangerous Dog act 1991.
The Pleasant Groom Pet Groomers will not groom any dog that must be registered under the Dangerous Dogs Act 1991, the Dangerous Dogs (Amendment) Act 1997 or any further amendments to this Act.

The Pleasant Groom Pet Groomers may require two colleagues to groom. Their can be a number of reasons why it may be necessary for your dog to require two groomers to carry out a groom. If the behaviour of the dog warrants two groomers to carry out the groom, this will be charged per 30 minutes of time taken at £15. If it is to ensure the welfare of the dog (e.g. an older dog) and the groom requires two groomers, as with the above, this will be charged per 30 minutes of time taken at £15. 

If your pet is found to have fleas, we will charge a fee of £15 in addition to the cost of the groom, where your pet will be bathed in a flea shampoo and the salon disinfected. If your pet is found to have a tick, we will charge a fee of £5 to remove in addition to the cost of the groom. However we advise if your pet has a tick to see your vet, as they are known carriers of disease and may require further treatment.

All appointments have set times, if the groom requires any extra time and additional fee of £25 per hour will be added.

Any pets that are deemed at the discretion of the grooming team to be in need of immediate veterinary attention, they will receive this. You agree that you will be liable for any resulting costs.

The Pleasant Groom Pet Groomers, if any dogs that are aggressive towards a member of the grooming team or any other pet in the salon that may need to be muzzled. It is the owner’s responsibility to inform the groomer if they do not wish their pet to be muzzled. Refusal may result in the groom not taking place.

We strongly advise you insure your pet.

Whilst The Pleasant Groom Pet Groomers do take every reasonable precaution to prevent it, we will not accept any responsibility for any loss, injury, death or illness suffered by your pet whilst in our care, except to the extent that we are unable to limit or extend our liability. If your pet appears unwell at the time of the appointment, they will not be accepted for grooming due to the risk of cross infection to other pets.

Any complaints with regards to the Grooming salon must be directed, in first instance, to Leigh-Stacie, The owner on 07925247121.

All groomers in the salon are sole traders, and are self employed each having there own insurance.

Any pets not collected at the agreed collection time will incur an additional charge of £5 per 30 minutes they are in holding after the collection time stated on the grooming contract.

Emmi-pet Teeth Cleaning policy

Do you understand that staff will be using the Emmi-pet Teeth ultrasound toothbrush on my dog which has no vibration, no movement and no noise. Do you understand staff will take before and after pictures to show me.

Not only that, but understand that tartar, plaque or stains will be removed from the teeth during brushing and that a non-sharp tool may be used to aid this process.

Not only that, do you understand that the staff will stop the teeth cleaning session and you may need to seek veterinary assistance if:

1. Any loose teeth are suspected
2. If my dog objects and becomes stressed or aggressive.
3. Any obvious abnormalities are visible or suspected in the mouth such as a foreign body embedded in the mouth, Oral warts, Oral Injuries or Tumours

Do you understand that:

1. There may be some minor signs of blood on the gum line during and after teeth cleaning as the tartar and the plaque is removed.

2. If the session has to stop for any health or behaviour reasons, I will still happily pay for the full session taking place.

do you declare that:

1. Do you not know of any medical reason why teeth cleaning cannot be carried out on my dog, and acknowledge that it is your responsibility to inform staff in the future should this be the case.
2. aware that the teeth cleaning service is not a substitute for a veterinary inspection and the staff are not qualified to diagnose abnormalities or disease.
3. Do you consent to all the above and confirm that you are the legal owner/guardian of this dog.
Limitations of Liability
The Pleasant Groom Pet Groomers is not liable for any worsening of pre-existing health conditions your dog may have.
The Pleasant Groom Pet Groomers is not liable for serious injuries to your dog.

Release and Indemnity
Do you hereby release and forever discharge The Pleasant Groom Pet Groomers from any and all claims, demands, or liabilities arising out of or in connection with the grooming of my dog, except for those claims arising from the gross negligence .

Entire Agreement
Be aware that to cancel an appointment we require 24 hours prior notice to your appointment. If you don’t, we will take full payment. Without this, no further appointments will be allocated to yourself, this also includes no shows. A 100% charge will be made.
By signing this form and the check in form, you constitute the entire agreement between the parties with respect to the subject matter here of and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.

Governing Law
Shall be governed by and construed in accordance with the laws of England and Wales.

Severability
If any provision of the Check in form is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

We reserve the right to amend these terms and conditions at any time.